CTT

Published 4 November 2026, 18:37

CTT – Correios de Portugal, S.A.

Portugal's national postal service, a private company since 2013–⁠2014. Branches (loja CTT) do more than accept and hand out letters and parcels: you can also pay bills, send money transfers and use some public services there. Paper letters from Finanças, AIMA and the courts arrive through CTT, so a missed delivery notice often ends with the letter being returned to the sender. The universal postal service contract with the state runs until the end of 2028.

Where you come across it. Letters from public bodies, parcels from shops, sending documents abroad, paying bills at a branch.

CTT and CTT Expresso are different services: the first carries ordinary post, the second courier parcels, and you need to deal with whichever one carried yours. An ordinary letter (correio normal or azul) cannot be tracked; only registado and express items have tracking. Banco CTT is a separate bank, not the post office counter.

Official website: portugal.gov.pt/pt/gc22/comunicacao/noticia?i=novo-contrato-de-concessao-do-servico-postal-universal-entra-em-vigor

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