teleconsulta
Published 8 November 2026, 22:44
teleconsulta (appointment by video call or phone)
A doctor's appointment held by video call or phone rather than in the consulting room. In the state health service, some follow-up appointments and consultations for people without a family doctor are done this way: the doctor can see your electronic record and can issue a prescription or a referral. You book through the health centre or the SNS 24 portal and app.
Where you come across it. A follow-up appointment, renewing a prescription, a consultation when you have no assigned family doctor.
This is a doctor's appointment, not phone triage: the SNS 24 line only tells you where to go and does not make a diagnosis. A doctor cannot examine you, listen to your chest or take samples over a video call — if an examination is needed, they will still ask you to come in.
Official website: sns24.gov.pt