Glossary

teleassistência

Published 8 November 2026, 22:53
teleassistência (teleassistance, a “panic button”)

A device that stays in contact with a support centre around the clock and alerts the police if the abuser comes closer than the distance set by the court. It is ordered by a judge or, while the investigation is under way, by the prosecutor, and only with the person's own consent. It is provided free of charge for up to six months, and this can be extended. Once the complaint has been made, the police, a shelter, a support service or CIG can put the person forward for it.

Where you come across it. After a report of domestic violence, when there is a risk that it will happen again.
You cannot buy or order the device yourself: it is a court protection measure, not a service.