NET.mede
Published 6 November 2026, 09:07
NET.mede — the official internet speed test
A speed test from ANACOM, the communications regulator. Unlike random websites, it is an official tool, so its results carry weight when you take up the quality of service with your operator. For an accurate result, the regulator itself advises you to connect your computer to the router by cable, stop any video and downloads, disconnect other devices and switch off any VPN.
Where you come across it. A dispute with your operator about speed, a written complaint, an entry in the complaints book.
Slow internet is not the same as an outage: the rule about a day without service does not apply to it. Compare your results with the minimum speed in your contract; for mobile internet the contract only promises an estimated maximum, so there is almost no ground for a complaint.
Official website: anacom-consumidor.pt/faq-qualidade-do-servico