Glossary

IGAI

Published 8 November 2026, 22:44
Inspeção-Geral da Administração Interna — General Inspectorate of the Ministry of Internal Administration

The body that oversees the conduct of police officers: the GNR, the PSP and other units of the Ministry of Internal Administration. This is where you file a complaint about the actions of a patrol — rudeness, abuse of power, an unlawful check or arrest. A complaint can also be filed with a prosecutor; IGAI then conducts its own internal investigation.

Where you come across it. A complaint about a police officer after an identity check, arrest or search.
A complaint without the date, time, place and patrol number will almost certainly come to nothing, as there will be no way to establish who it concerns. Write these details down straight away.