E-REDES
Published 4 November 2026, 21:42
E-REDES — Distribuição de Eletricidade, S.A. (the grid company)
The company that owns the wires, poles and meters across the whole country. You do not pay it for electricity — you pay your supplier (EDP, Galp, Iberdrola and others), and your contract is with them. E-REDES connects new homes to the grid, changes the power rating, reads meters, repairs faults and switches off the power during planned work on the line.
Where you come across it. Connecting electricity in a new home, increasing the power rating, a power cut caused by a fault, planned power cuts.
If the power goes off, call the free E-REDES fault line, 800 506 506, not your supplier. During planned work the power may come back on before the announced time, so the company itself asks you to treat the wiring as live throughout the work and not to touch the fuse box.
Official website: e-redes.pt/pt-pt