CICAP
Published 4 November 2026, 00:38
CICAP — Centro de Informação de Consumo e Arbitragem do Porto (consumer dispute centre in Porto)
An arbitration centre for consumer disputes covering Porto and the surrounding area. It is one of ten such centres in the country; the others include CACCL in Lisbon, CIMAAL in the Algarve, CACRC in Coimbra and CIAB in the north, and there are also centres in Madeira and the Azores.
Where you come across it. a dispute over money with a seller or service provider in the Porto area.
You cannot choose the centre: it is determined by location, and where there is no local centre, the case goes to the national CNIACC.
Official website: cicap.pt