ASF

Published 30 October 2026, 20:39

ASF — Autoridade de Supervisão de Seguros e Fundos de Pensões (insurance and pension funds supervisor)

The regulator of insurance companies, insurance intermediaries and pension funds. Complaints about insurance, whether health, car or home, go here, and this is also where you check whether someone selling insurance is authorised to do so.

Where you come across it. A dispute with an insurer, a refused claim, insurance forced on you with a loan, an entry in an insurer's complaints book.

Insurance is often sold through banks, but complaints about it still go to ASF, not to the Banco de Portugal.

Official website: asf.com.pt

Guides

Car insurance in Portugal: what it covers, what it costs and what to do after an accident How banking works in Portugal Livro de Reclamações: how to complain in Portugal and what it achieves Which car to buy in Portugal