News

Lisbon Metro now has a WhatsApp channel: strikes, engineering works and line disruptions straight to your phone

On 5 November Lisbon Metro launched an official WhatsApp channel (Metro de Lisboa). It posts updates on how the lines are running and where services have been suspended, on changes announced in advance, such as engineering works and strikes, and on crowding at stations, as well as on timetables, tickets, travel passes and new services.

You can subscribe via the link to the channel or by searching for it in WhatsApp's channel search. The metro promises that messages will be short and will only be sent when they are relevant to your journey.

The channel is one-way: you cannot ask questions or make complaints through it. For that, the usual routes remain: the customer service centre and the forms on the metro's website.